Terms of Service

By creating an account, you agree to comply with all applicable laws and regulations. You also agree to our Privacy Policy and Cookie Policy, which are incorporated by reference into these Terms.

You agree not to misuse our services or help anyone else do so. Specifically, you agree not to:

• Do not probe, scan, or test the vulnerability of any system or network.
• Do not breach or otherwise circumvent any security or authentication measures.
• Do not access, tamper with, or use non-public areas or parts of the Services.
• Do not interfere with or disrupt any user, host, or network, for example by sending a virus, overloading, flooding, spamming, or mail-bombing any part of the Services.

If you haven't spent any credits in the 14 days after a subscription, renewal or plan-change payment, you can ask for a full refund of that payment. To ask for it, email hello@optimsy.com within those 14 days.

If you've spent any credits since that payment — plan credits, add-on packs or free bonus credits — the payment isn't refundable.

Each payment is assessed on its own: the 14 days and the credit check start from that payment. The same rule applies to monthly and yearly plans.

Once a payment is refunded, what it paid for ends straight away — the plan or the plan change — and the credits it added are removed from your account. The money goes back through Stripe to the card or payment method you paid with. We process the refund within 5 business days of your email; your bank may then take another 5–10 business days to show it.

You can cancel your subscription at any time from the Subscription and credits page in your dashboard. Your plan keeps working until the end of the period you've already paid for, and you won't be charged again after that.

Our services are provided 'as is' without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We may suspend or terminate your access to the Services at any time, for any reason, including if you violate these Terms. Upon termination, your right to use the Services will immediately cease.